Deliveries

We provide delivery to all locations within mainland England, Wales and Scotland. For customers outside these areas, contact us before placing your order to discuss available delivery options. Online prices include delivery within the mainland UK only. Any offshore/overseas locations will incur an additional surcharge. Contact us for confirmation regarding these charges before ordering.
International shipping is also available. To receive a tailored quotation, please provide your complete delivery address.
Delivery Address
Orders will be shipped to the UK address provided during checkout.
Deliveries
Most items are simply delivered on pallets via the national pallet network. Some products are classed as “oversized items” and “may” require suitable unloading equipment, such as forklifts, telehandlers, or front loaders. If you do not have access to such equipment, inform us before buying to arrange a suitable delivery method.
Delivery Timeframes
For in-stock items, delivery to mainland UK can be the next working day but we suggest an estimated 2-5 working days in case of unforeseen holdups, while Ireland deliveries may take 5-10 working days. International and offshore delivery times vary; contact us for precise estimates. Items that are “in build schedule” are normally estimated, anywhere between 1 to 6 weeks, depending on seasonal demands and production schedules!
If you need an update on your order's progress, contact us via online chat, email, or phone for the latest status. For any other questions, feel free to contact us directly.
Delivery Delays
We aim to dispatch orders promptly after confirmation. If delays occur due to unavoidable circumstances, we will notify you as soon as possible and offer the option to cancel your order. While we strive to prevent delays, we cannot be held liable for delays outside our control.
Delivery Damage
When receiving your order, please inspect the goods and sign to confirm they are in good condition. If the package/product appears damaged, refuse delivery.
Returns
If you return an item that is not damaged or faulty, delivery charges will still apply.